Privacy Policy
Privacy Policy
ThunderCloud Subs | Effective Date: June 04, 2026
At Thundercloud, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and with whom we may share it. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following categories of personal information when you interact with our website, forms, or services:
Directly Provided Information
- Full name
- Email address
- Phone number (including mobile numbers used for SMS communications)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. - Mailing or billing address
- Payment information (processed securely through third-party payment processors)
- Account credentials (username and password)
- Any other information you voluntarily provide through forms, surveys, or correspondence
Automatically Collected Information
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and clickstream data
- Referring URLs and exit pages
- Device identifiers and cookie data
Information from Third Parties
- Information from social media platforms when you connect or log in via a third-party account
- Analytics data from service providers such as Google Analytics
- Business contact information from publicly available sources
2. How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- Providing and improving our services: To operate, maintain, and enhance our website and service offerings.
- Communications: To send transactional messages, respond to inquiries, and deliver important account or service updates via email, phone, or SMS/text message.
- Marketing: To send promotional offers, newsletters, or other marketing content you have opted into receiving. You may opt out at any time.
- Personalization: To tailor content and recommendations to your interests and preferences.
- Analytics and research: To understand how our website is used and to improve user experience.
- Legal compliance: To comply with applicable laws, regulations, or legal processes, and to protect the rights, property, or safety of Thundercloud and our users.
- Fraud prevention: To detect, prevent, and address fraudulent or unauthorized activity.
3. How We Share Your Personal Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers: We engage trusted third-party vendors to perform functions on our behalf, such as payment processing, email delivery, hosting, and analytics. These providers are contractually obligated to protect your data and may only use it to perform services for us.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
- Legal requirements: We may disclose information if required to do so by law or in response to valid legal requests such as subpoenas, court orders, or government inquiries.
- Protection of rights: We may share information when we believe disclosure is necessary to protect the rights, property, or safety of Thundercloud, our users, or others.
- With your consent: We may share your information with other parties when you have given us explicit permission to do so.
4. SMS / Text Message Communications
By providing your mobile phone number and opting in to receive SMS communications from Thundercloud, you consent to receive text messages related to your account, transactions, or services you have requested. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us directly.
🔒 Important: SMS consent and phone numbers collected for the purpose of SMS communications are not shared with third parties or affiliates for their own marketing purposes. This information is used solely to communicate with you on behalf of Thundercloud.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie settings through your browser preferences. Please note that disabling certain cookies may limit the functionality of our website.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the information provided below.
9. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
10. Accessibility of This Policy
This Privacy Policy is readily accessible and prominently displayed on our website. We include a link to this policy in the footer of every page on our website, as well as near any consent language on web forms where personal information is collected, including forms that request your phone number for SMS communications.
Example footer and form link text: “By submitting this form, you agree to our Privacy Policy. SMS consent is not shared with third parties.”
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the effective date at the top of this policy and, where appropriate, by sending you a direct notification. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Thundercloud
Email: info@thundercloud.com
Website: https://thundercloud.com/privacy-policy/
Mailing Address: 1102 W 6th St, Austin, TX 78703
Phone: 512-479-8805
Terms and Conditions
Thundercloud | Effective Date: June 04, 2026
Terms and Conditions
Please read these Terms and Conditions (“Terms”) carefully before using the Thundercloud website or services. By accessing or using our website at https://thundercloud.com/ or any related services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Acceptance of Terms
These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and Thundercloud (“Company,” “we,” “us,” or “our”). Your continued use of our website or services constitutes your acceptance of these Terms and any updates we may make to them. We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website, and we will update the effective date accordingly.
2. Use of Our Services
You agree to use our services only for lawful purposes and in a manner that does not:
- Violate any applicable local, state, national, or international laws or regulations
- Infringe on the intellectual property rights of Thundercloud or any third party
- Transmit any harmful, offensive, or disruptive content
- Attempt to gain unauthorized access to any part of our systems or services
- Engage in any conduct that restricts or inhibits any other user’s use or enjoyment of our services
We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms.
3. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. Thundercloud is not liable for any loss or damage arising from your failure to protect your account information.
4. SMS / Text Message Communications
By providing your mobile phone number and opting in to receive SMS communications from Thundercloud, you consent to receive text messages regarding your account, transactions, promotions, and service updates. The following terms apply to all SMS communications:
📱 SMS Messaging Terms
Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at https://thundercloud.com/.
Visit https://thundercloud.com/privacy-policy/ for our Privacy Policy and https://thundercloud.com/privacy-policy/ for our Terms of Service.
By opting in to SMS communications, you confirm that you are the account holder or have the account holder’s permission to opt in, and that you are at least 13 years of age. SMS consent and your phone number will not be shared with third parties or affiliates for their own marketing purposes.
5. Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Thundercloud or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
6. Third-Party Links and Services
Our website may contain links to third-party websites or services. These links are provided for your convenience only. Thundercloud has no control over the content or practices of those sites and accepts no responsibility for them. Accessing third-party links is at your own risk, and we encourage you to review their terms and privacy policies.
7. Disclaimer of Warranties
Our services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Thundercloud does not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Limitation of Liability
To the fullest extent permitted by law, Thundercloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, our services — even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Thundercloud and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of your use of our services, your violation of these Terms, or your violation of any rights of a third party.
10. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at to understand our data practices. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which Thundercloud is registered, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law. You waive any right to a jury trial or to participate in a class action lawsuit.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and may notify you by email or SMS. Your continued use of our services after any changes constitutes your acceptance of the updated Terms.
13. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Thundercloud
Email: info@thundercloud.com
Website: https://thundercloud.com/
Mailing Address: 1102 W 6th St, Austin, TX 78703
Phone: 512-479-8805